Hi all,
After reading around doctorofcredit blog site and churning subreddit, I saw several datapoints out there that Chase is offering retention or statement credit offers of $150-$250 for whose annual fee was recently posted in September, October or November. This started to happen either today (11/17) or very recently from Chase.
Most people seem to get the $150 credit, there are few that was fortunate enough to be offered $250. Not sure how Chase determines this. And this wasn’t thru a special retention team rep but a regular Chase Sapphire customer service rep over the phone sees the offer in the system. Possibly some cases, you do need to reach out to the retention team if the regular customer service rep don’t offer anything. Still YMMV.
My story/Datapoint: I called (800) 436-7970 and told that my $450 annual fee was recently posted on my Sapphire Reserve (Nov 1), asked if there were any Retention or Statement Credits available on my card. Rep immediately offered $250 to keep my card and would post as a statement credit in 1-2 billing cycles. Didn’t even ask the rep to cancel the card to begin with, although I was ready to if necessary. Easiest 5 minutes call of my life.
Keep in mind, this is on top of all other offers Sapphire Reserve has right now (like $300 annual travel credit, $60 doordash credit, etc). Also this is the first time I ever heard of that Chase is offering any type of retention or statement credit offers to keep your Reserve card. Even if I don’t use any benefit except $300 annual travel credit, I literally got a free $100 out of this (-$450 annual fee +$300 travel credit +$250 retention statement credit = +$100 win!).
Reference: https://www.doctorofcre
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