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ARRIS® Surfboard® SB6183 Cable Modem, White

4.4 4.4 out of 5 stars 7,017 ratings
$48.66 with 30 percent savings
List Price: $69.99

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DOCSIS 3.0 Modem Only
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Purchase options and add-ons

Brand ARRIS
Internet service provider Suddenlink, Xfinity, Cox, Mediacomm, Spectrum
Connectivity Technology Ethernet, coaxial cable
Compatible Devices Major U.S. Cable Providers, Personal Computer, Router
Product Dimensions 5.25"L x 2.17"W x 5"H

About this item

  • Harness the power of DOCSIS 3.0 technology to bond up to 16 downstream channels and 4 upstream channels. The ARRIS SURFboard SB6183 enhances your personal media experience, at fast broadband speed.
  • Get speeds up to 686 Mbps download and 131 Mbps upload (speeds based on your Cable Internet service provider). Compatible with most U.S. cable providers.
  • Features DOCSIS 3.0 technology to bond up to 16 downstream channels and 4 upstream channels.
  • Supports IPv4 and IPv6 Internet standard.
  • Requires Cable Internet Service. If you are unsure of your service, please contact your CABLE provider to confirm.

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ARRIS® Surfboard® SB6183 Cable Modem, White
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Brand new. Will ship from California! Will ship USPS priority for price of standard shipping!!!

From the brand

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  2. cable modem router

    Trusted in home connectivity

    The heart of your network starts with your Cable Modem.

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  4. ARRIS SURFboard SB8200 DOCSIS 3.1 Cable Modem | Approved for Comcast Xfinity, Cox, Charter Spectr...
    ARRIS Surfboard S33 DOCSIS 3.1 Multi-Gigabit Cable Modem | Approved for Comcast Xfinity, Cox, Spe...
    ARRIS SURFboard SB6190 DOCSIS 3.0 32 x 8 Gigabit Cable Modem | Comcast Xfinity, Cox, Spectrum | 1...
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This Item
ARRIS® Surfboard® SB6183 Cable Modem, White
ARRIS® Surfboard® SB6183 Cable Modem, White
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Hitron CODA DOCSIS 3.1 Modem | Pairs with Any WiFi Router or Mesh WiFi | Certified with Comcast Xfinity, Charter Spectrum, Cox | 10x Faster Than DOCSIS 3.0 | Cable Modem with 2X 1 Gbps Ethernet Ports
Hitron CODA DOCSIS 3.1 Modem | Pairs with Any WiFi Router or Mesh WiFi | Certified with Comcast Xfinity, Charter Spectrum, Cox | 10x Faster Than DOCSIS 3.0 | Cable Modem with 2X 1 Gbps Ethernet Ports
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Price-30% $48.66
List: $69.99		-50% $34.99
New Price: $69.99		$129.99$99.99
Delivery
Get it as soon as Wednesday, May 1
Get it Apr 30 - May 2
Get it Apr 30 - May 2
Get it as soon as Wednesday, May 1
Customer Ratings
4.44.4 out of 5 stars7,017
4.34.3 out of 5 stars253
3.93.9 out of 5 stars38
4.24.2 out of 5 stars982
Easy to install
4.5
4.2
4.8
4.4
WiFi signal
4.1
3.4
3.6
3.8
Tech Support
3.7
2.9
3.5
3.1
Value for money
—
3.7
—
4.3
Sold By
Amazon.com
Verdi!
Verdi!
Hitron Americas
connectivity tech
Ethernet
Ethernet
Ethernet
Ethernet
ethernet ports
3
1
2
2
number of ports
—
—
2
2
data transfer rate
400 megabits per second
—
—
1 gigabits per second
max downstream rate
131 megabits per second
960 megabits per second
—
1000 megabits per second
max upstream rate
686 megabits per second
960 megabits per second
—
350 megabits per second
modem type
cable
cable
dsl
cable

From the manufacturer

cable modem 3.1 computer networking modems cable modem docsis 3.1+ docis3.1 cable

Streaming & downloading at home. Eliminate monthly modem rental fees.

ARRIS SURFboard SB6183 DOCSIS 3.0 16x4 Gigabit Cable Modem | Comcast Xfinity, Cox, Spectrum & more

internet cable modem pc ethernet cable coax cable

Basic Connection

Your network is comprised of several components. The most important of those is the modem. The modem is the heart of any home network, providing the connection from your ISP to the internet. You'll need to add a Wi-Fi router to share that connection.

Sold over 260 Million in Home Connectivity

modem docsis 3.1+ cable modem modem docsis 3.1 modem docsis 3.1 cable modem modem 3.1

fast internet arris cable modem 3.0

connects to any router ARRIS cable modem

straightforward set-up docsis 3.1 arris

Own Your Modem & Save:

Reduce your cable bill & no longer rent a cable modem, remove those monthly fees. Compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others.

Fast Internet:

DOCSIS 3.0 is a reliable, broadly available, and affordable technology that delivers high speed internet to your home devices.

Connects To Any Router:

Connect to any wifi router or mesh system for your home network. Two 1-Gigabit ethernet ports support secondary IP for Home/Business (as supported by your service provider).

Straightforward Set-up:

Plug-in the device, download the SURFboard Central App, and follow the instructions to activate the modem. Connect to a Wi-Fi router for networking.

high performance low latency modem gaming pc video streaming

ARRIS Delivers Solutions To Meet Every Need:

DOCSIS 3.0 is an reliable, broadly available, and affordable technology that delivers high speed internet to your home devices.

SURFboard SB6183 SURFboard S33 SURFboard SB8200 SURFboard SB6190
SURFboard SB6183 SURFboard S33 SURFboard SB8200 SURFboard SB6190
Customer Reviews
4.4 out of 5 stars
7,017
4.3 out of 5 stars
3,349
4.4 out of 5 stars
18,468
4.3 out of 5 stars
5,783
Price $48.66 $94.20 $124.99 $81.68
Best for Cable Internet Plans Up to 686 Mbps Up to 3.5 Gbps Up to 2 Gbps Up to 1 Gbps
DOCSIS Technology DOCSIS 3.0 DOCSIS 3.1 DOCSIS 3.1 DOCSIS 3.0
Downstream & Upstream Channels 16 x 4 32 x 8 32 x 8 32 x 8
Ethernet Ports 1 (1 Gb) 1 (2.5 Gb) & 1 (1 Gb) 2 (1 Gb) 1 (1 Gb)
High Performance Online Gaming n/a ✓ ✓ n/a
Simultaneous HD, 4K Ultra HD & VR Streaming n/a ✓ ✓ n/a
Multi-Network Capability n/a ✓ ✓ n/a
Built in Wi-Fi no no no no
Digital Voice Service Capability n/a n/a n/a n/a

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Product information

Technical Details

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Additional Information

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
For warranty information about this product, please click here [PDF ]

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ARRIS® Surfboard® SB6183 Cable Modem, White

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Product guides and documents

Installation Manual (PDF)
User Guide (PDF)
User Manual (PDF)

Product Description

The SURFboard SB8163 DOCSIS 3.0 Cable Modem features 16 downstream x 4 upstream channels for high-speed internet access. It is compatible with major US Cable Internet providers and is best for cable internet speed plans up to 400 Mbps.

Customer reviews

4.4 out of 5 stars
4.4 out of 5
7,017 global ratings

Customers say

Customers like the signal, speed, ease of installation, quality and value of the modem. For example, they mention it works great, runs at high speeds, is lag-free and worth buying.

AI-generated from the text of customer reviews

1,815 customers mention1,554 positive261 negative

Customers like the signal of the modem. They say it works great, better than expected, and has stable performance. Some say that it works well with Xfinity and TWC service. Overall, most are satisfied with the product's signal and recommend it to others.

"...A speed test shows my internet is "very fast." The signal is "strong."Installation and activation were quick and easy...." Read more

"...100% reliable, emits a good consistent upstream signal which is what is needed to make your internet happy...." Read more

"...PROS* Works with Time Warner Cable's Turbo 20/2 plan and my Asus RT-AC68P router.* Recommended by TWC for speeds up to 300Mbps.*..." Read more

"The router works great and easy to install. My ISP uses Arris so I wanted to stay compatible without paying a monthly rental fee." Read more

979 customers mention832 positive147 negative

Customers like the speed of the modem. They mention that it runs at high speeds, has lag-free gaming experience, and that Youtube videos load almost instantly. Some say that it's the most popular high-speed cable modem and delivers the performance they expected.

"...I am satisfied with my purchase. A speed test shows my internet is "very fast." The signal is "strong."..." Read more

"...Well peeps this is essentially a Motorola modem and delivers the performance that I expected for one of their modems...." Read more

"...Currently, it is probably the most popular high-speed cable modem.CONS*..." Read more

"...a TP Link that was more than five years old and observed an improvement in performance; also upgraded to mesh and the dead spots from the stone..." Read more

788 customers mention760 positive28 negative

Customers find the installation of the modem to be easy. They mention that it is 3.0 compatible, has good signal strength, and is easy to place.

"...The original install was simple and I've never needed technical support as the modem has never had issues...." Read more

"...The signal is "strong."Installation and activation were quick and easy...." Read more

"...Installation was simple with the usual connections and a quick call to the cable company with the MAC address, Two minutes later surfing away like a..." Read more

"The router works great and easy to install. My ISP uses Arris so I wanted to stay compatible without paying a monthly rental fee." Read more

574 customers mention484 positive90 negative

Customers generally like the quality of the modem. They say it's reliable, stable, and provides HD quality streams. Some say it is superior to other name brand modems and provides error logs.

"...100% reliable, emits a good consistent upstream signal which is what is needed to make your internet happy...." Read more

"...The setup was easy and it has been totally reliable. I would buy it again in a second." Read more

"Superior to other name brand modems. Previous one lasted a decade" Read more

"Great lil tank. Great signal, highly recommend" Read more

496 customers mention433 positive63 negative

Customers like the value of the modem. They say it's a great bargain modem that saves them money every month. Some customers also mention that it'll pay for itself in less than a year and is worth buying to future proof their connection. Overall, most are satisfied with the product's value.

"...The price was great and longevity/performance exceeded my expectations for the price point." Read more

"...Good value a great buy and stellar performance." Read more

"...and found this ARRIS SURFboard SB6183 Modem as one of the lowest price modems out there...." Read more

"...It's fast, has a small form factor and will save you hundreds over it's lifetime. Should be a no brainer purchase." Read more

242 customers mention85 positive157 negative

Customers are mixed about the connectivity of the modem. Some mention that the quality has improved since switching, it regains the connection within seconds, and there was an immediate improvement to their network. However, others say that they are still having connection issues and cams began freezing up.

"...but with noticeable degradation in download speed with some minor connection issues here and there...." Read more

"...ran speed tests and was absolutely blown away by the improvements in my internets performance...." Read more

"...The modem would no connect. I reached out to my ISP and they said the modem was offline and was likely dead...." Read more

"...That was the Arris SB6183. But the disconnections continued. In the end it was discovered that indeed my original modem was innocent...." Read more

198 customers mention61 positive137 negative

Customers are mixed about the brightness of the modem. Some mention that the lights are bright, but in the home office it isn't an issue at all. They say the internal lights create a nice glow through the case. Others say that the blue LEDs are very bright, giving off so much light that it washes out the green lights. Some say that they seep under the door into their bedroom.

"...The lights can be a little bright so if they bother you that much just put some tape over them...." Read more

"...* Extremely bright, especially in the dark... Think of a night light bulb. One reviewer said that the modem lights-up like a disco ball...." Read more

"...Our only complaint about this modem is the ridiculously bright blue light that emanates from it. See above to disable those lights." Read more

"...But the Blue LEDs are very bright (Why?)If this is bothersome, you can change the color to soft green...." Read more

150 customers mention36 positive114 negative

Customers are dissatisfied with the heat produced by the modem. They mention that it runs very warm and needs better thermal design.

"...Warm... It requires 8-watts of power; I assume that future versions will reduce excess power that is converted into heat?..." Read more

"...that troubles me about this device is the fact that it does get fair warm to the touch - so make sure it's in a well ventilated area...." Read more

"...1. It’s all but totally covered with vent holes so cooling air flows through nicely.2...." Read more

"...My other minor concern is that the modem runs hot. I never noticed any heat from my old SB6120...." Read more

Quick & Easy Install, "Very Fast" Speeds
5 Stars
Quick & Easy Install, "Very Fast" Speeds
The original cheapy modem installed by Optimum (Arris Touchstone TM1602A) suddenly stopped working; it would not power on at all.I ordered this item from Amazon as a replacement.I am satisfied with my purchase. A speed test shows my internet is "very fast." The signal is "strong."Installation and activation were quick and easy.I simply plugged the modem in exactly the same way the other had been.I then called Optimum to notify them of the change. In a call lasting 15 minutes in its entirety, Optimum activated the device and had me visit two websites to verify success of the activation. Hopefully, my next Optimum bill will be lower as they assured now that I no longer rent this device from them.
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Top reviews from the United States

James Eldridge
5.0 out of 5 stars Good price for a long lasting, solid performing modem
Reviewed in the United States on February 26, 2024
Style: DOCSIS 3.0 Modem OnlyVerified Purchase
I purchased this modem in 2018 and here we are in 2024, it is finally starting to see some diminished performance. Overall it is still functioning but with noticeable degradation in download speed with some minor connection issues here and there. I work from home so will replace as I can't afford any connectivity issues.

Prior to this I have not had any issues with the modem. It has performed well with speeds consistent with those purchased from my provider Spectrum. The original install was simple and I've never needed technical support as the modem has never had issues.

I have a great Wifi router, and I would recommend this modem for anyone who is looking for a modem-only setup for direct connect or to pair with Wifi at 400GB speeds or lower. The price was great and longevity/performance exceeded my expectations for the price point.
One person found this helpful
Helpful
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O
5.0 out of 5 stars Quick & Easy Install, "Very Fast" Speeds
Reviewed in the United States on February 26, 2024
Style: DOCSIS 3.0 Modem OnlyVerified Purchase
The original cheapy modem installed by Optimum (Arris Touchstone TM1602A) suddenly stopped working; it would not power on at all.

I ordered this item from Amazon as a replacement.

I am satisfied with my purchase. A speed test shows my internet is "very fast." The signal is "strong."

Installation and activation were quick and easy.

I simply plugged the modem in exactly the same way the other had been.

I then called Optimum to notify them of the change. In a call lasting 15 minutes in its entirety, Optimum activated the device and had me visit two websites to verify success of the activation. Hopefully, my next Optimum bill will be lower as they assured now that I no longer rent this device from them.
Customer image
O
5.0 out of 5 stars Quick & Easy Install, "Very Fast" Speeds
Reviewed in the United States on February 26, 2024
The original cheapy modem installed by Optimum (Arris Touchstone TM1602A) suddenly stopped working; it would not power on at all.

I ordered this item from Amazon as a replacement.

I am satisfied with my purchase. A speed test shows my internet is "very fast." The signal is "strong."

Installation and activation were quick and easy.

I simply plugged the modem in exactly the same way the other had been.

I then called Optimum to notify them of the change. In a call lasting 15 minutes in its entirety, Optimum activated the device and had me visit two websites to verify success of the activation. Hopefully, my next Optimum bill will be lower as they assured now that I no longer rent this device from them.
Images in this review
Customer image
Customer image
One person found this helpful
Helpful
 Report
The May's
5.0 out of 5 stars Titally reliable. Excellent performer.
Reviewed in the United States on April 9, 2016
Style: DOCSIS 3.0 Modem OnlyVerified Purchase
I was tired of renting my modems from the cable companies. So based on previous experience I decided to purchase this modem. I have previously worked for a major cable company in their high speed data division. Essentially going to customers and troubleshooting their internet connection problems (not the telephone tech support but a real person who could root cause a connection issue and resolve it for you). So I figure I know a little something about cable modems. Arris used to be a company with somewhat mediocre modems. Along with the Thomson RCA brand. There's been a lot of merging and aquisitions with the modems and Motorola used to make the best modems with the "shark fin series". Well peeps this is essentially a Motorola modem and delivers the performance that I expected for one of their modems. I have had zero issues since installing this modem. Installation was simple with the usual connections and a quick call to the cable company with the MAC address, Two minutes later surfing away like a champ. We use Ooma for our telephone service along with 3 Roku's on the go and two Android Media boxes and this keeps up with the stream seamlessly. Of course being Docsis compliant you can always go and remove the bandwidth cap if you want to (don't condone this but it's possible) to increase your bandwidth if you wanted to by running a script. In a couple of months this modem will have paid for itself comparing to rental costs from the cable company. 100% reliable, emits a good consistent upstream signal which is what is needed to make your internet happy. The cable company sends you a downstream signal which is your incoming data. The cable company is responsible for the signal strength heading your way. Your modem does have some tolerance in terms of how low the signal can go before connection fails but largely if it gets that low then the cable company should be fixing it for you anyway. The upstream is where it really counts and think of it like this, your modem transmits a signal to the cable company (they refer to it as upstream or return). The cable company and their servers are most likely miles away from where you live and your little modem sends out this little signal and between you and your cable company location it passes through a series of amplifiers that increase your signal strength in order to reach the hubs. As long as you have the signal strength to make it to them you're good to go. This modem never saw any fluctuation in the db readings on the upstream so I know that if there is an upstream issue then it is most likely owned by CC and not my modem. I have seen sporadic readings on other modems but nothing yet with this unassuming little box. The lights can be a little bright so if they bother you that much just put some tape over them. I bought this modem for it's performance not its aesthetics, I don't care what lights are on as long as I have a signal and everybody is doing what they want on the internet be it streaming, news or whatever.

Good value a great buy and stellar performance.
11 people found this helpful
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David McCulloch
4.0 out of 5 stars Nice Cable Modem with Room to Grow
Reviewed in the United States on September 5, 2015
Style: DOCSIS 3.0 Modem OnlyVerified Purchase
I purchased this modem to avoid the $8 per month modem rental fee that Time Warner Cable (TWC) charges. Although I am retaining my Turbo plan, which is only 20Mbps upload and 2Mbps download (no laughter please!), this modem sells for only about $50 more than the low-end modems. At $8 per month, I will recoup this money in half a year and need not worry about future upgrades for a long time. FYI, my TWC phone and Internet service seem to work just fine. Internet speed tests remain the same.

PROS
* Works with Time Warner Cable's Turbo 20/2 plan and my Asus RT-AC68P router.
* Recommended by TWC for speeds up to 300Mbps.
* Currently, it is probably the most popular high-speed cable modem.

CONS
* No phone port ...but that's not a problem for TWC customers (you split your connection to your old TWC modem and your new SB6183 modem; however, if your pay for TWC's phone service then TWC will no longer bill you $8/month for using their TWC modem).
* Warm... It requires 8-watts of power; I assume that future versions will reduce excess power that is converted into heat?
* Extremely bright, especially in the dark... Think of a night light bulb. One reviewer said that the modem lights-up like a disco ball. The unit is full of holes all around its top and sides (probably to dissipate excess heat). Unfortunately, the front panel's LEDs, which are already bright, don't seem to be sealed. That lets light shine through the modem's holes. I keep the modem in a separate room (surrounded by several objects a few inches from it), but it's bright enough that my wife commented about it without being prompted.

INSTALLATION
1. I purchased this modem [$125.95], a pack of three 1.5 feet Cable Matters CL2 In-Wall (CM) Quad Shielded RG6 Coaxial Patch cables [$7.99; Model Number: 701005-White-1.5x3] and a 2-Way Monster Standard RF Splitter for CATV Signals MKII [$7.95; Model Number: SS2RF MKII].
2. I attached two of the new 1.5-foot cables to the two outputs of my splitter.
3. I removed the cable from my TWC modem and attached that end of the cable to the input of my splitter.
4. I attached one of the cables from the splitter's output to my TWC modem and the other cable to my new SB6183 modem.
5. I verified that my phone and Internet were still working.
6. I attached one end of an Ethernet cable (included) to the SB6183 cable modem and the other end to my laptop.
7. I plugged the SB6183 modem into an electrical outlet and waited for all LEDs to light-up (the middle ones appeared blue, indicating a DOCSIS 3.0 connection).
8. I started a web browser, but it was unable to display any web pages (that was expected).
9. After finding my MAC ID (it's on the instruction booklet that comes with the modem; it's also on the modem, but that's not as convenient), I called Time Warner Cable (1-800-892-4357) to activate my modem. After a few minutes, my laptop had an internet connection. My call with TWC was now complete.
10. For my Wi-Fi devices to work correctly, I had to update my Asus router (you could probably access yours through http://192.168.1.1/ with my new modem's MAC ID, but you will probably need your router's ID and password).
7 people found this helpful
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Bobbie
5.0 out of 5 stars Good value
Reviewed in the United States on April 9, 2024
Style: DOCSIS 3.0 Modem OnlyVerified Purchase
The router works great and easy to install. My ISP uses Arris so I wanted to stay compatible without paying a monthly rental fee.
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Top reviews from other countries

thanh son nguyen
5.0 out of 5 stars good download
Reviewed in Canada on March 17, 2024
Style: DOCSIS 3.0 Modem OnlyVerified Purchase
just upset stupid internet provider service, modem really good
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Amazon mike B
1.0 out of 5 stars rubbish
Reviewed in the United Kingdom on October 21, 2023
Style: DOCSIS 3.0 Modem OnlyVerified Purchase
leave it ALONE more TROUBLE than its worth problem seller 1/10
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Denis
5.0 out of 5 stars Verify with your service provider model of the modem
Reviewed in Canada on July 15, 2019
Style: DOCSIS 3.0 Modem OnlyVerified Purchase
Everything is fine with a product. Looks nice, i chose white color.
That is all i can tell. I did not use it, due to service provider refuse adding it to their network. Reason? No idea. Even though i checked specs with them before purchasing it, they declined this specific model.
One person found this helpful
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CO
5.0 out of 5 stars Simple and easy to set up
Reviewed in Canada on June 15, 2019
Style: DOCSIS 3.0 Modem OnlyVerified Purchase
Unit was a great value. A simple design, and I've run it for a few weeks and I've not had any issues so far. Very simple set up.
One person found this helpful
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Nicola Wolters
5.0 out of 5 stars Good quality
Reviewed in Canada on April 20, 2019
Style: DOCSIS 3.0 Modem OnlyVerified Purchase
Exactly what I needed. Works perfectly.
One person found this helpful
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